Besides requesting support through the
for general information on the Financial and Banking Ombudsman you can also call the following toll-free number:
800 196 969 - Option 1.
Request for assistance via the Web Portal
If you need help, both with complaints that you have already filed and with those that are still in draft form, you may send a request for assistance via the Web Portal. You will be contacted as soon as possible.
The Technical Secretariats will only answer queries concerning complaints that have already been filed. The service is available from Monday to Friday from 8:30 to 13:30.
Via Cordusio, 5
Via Arsenale, 8
Piazza Cavour, 6
Via Venti Settembre, 97/e
Via Miguel Cervantes, 71
Corso Cavour, 4
Via Cavour, 131/A