The coordinating Panel

The coordinating Panel decides on the complaints concerning issues of particular significance or that have given or could give rise to inconsistent decisions by the seven territorial Panels.

Pending the decisions of the Coordination Board, the Chairs of the Territorial Panels defer the handling of complaints filed that involve the same issue.

The coordinating Panel establishes a principle of law that is binding for the territorial Panels in all future disputes involving the same issue. When a panel intends to deviate from a decision taken by the coordinating Panel, it must state the reasons for deciding on a different solution.

The coordinating Panel is composed of:

1. three of the seven Chairs of the territorial panels.
2. one member designated by the Banking and Financial Conciliator (Conciliatore BancarioFinanziario) (association representing financial intermediaries) belonging to one of the territorial Panels.
3. one member designated by the associations representing customers belonging to one of the territorial Panels.

The members of the coordinating Panel and its alternate members are chosen by lot on a yearly basis, as provided for by the Bank of Italy.

The coordinating Panel for 2025 is composed of the following members:

Effective members designated by the Bank of Italy:

• prof. avv. Pietro Sirena (Chair of the Rome Panel);
• prof. avv. Andrea Tina (Chair of the Milan Panel);
• prof.ssa avv. Chiara Tenella Sillani (Chair of the Bologna Panel).

Effective members designated by the associations representing customers (consumers and non-consumers) and financial intermediaries:

• prof. avv. Gianmaria Palmieri, effective member of the Naples Panel, designated by the National Consumer Council (CNCU);
• prof. avv. Nicola Cipriani, effective member of the Bari Panel, designated by the Banking and Financial Conciliator (representative association for intermediaries);
• prof.ssa Elisabetta Bani, effective member of the Turin Panel, designated by Confindustria in agreement with Confcommercio, Confagricoltura and Confartigianato.

Alternate members:

• avv. Giuseppe Leonardo Carriero (Chair of the Naples Panel);
• prof. avv. Andrea Tucci (Chari of the Bari Panel);
• prof. avv. Filippo Bottalico, effective member of the Bari Panel, designated by the National Consumer Council (CNCU);
• prof. avv. Andrea Genovese, effective member of the Bologna Panel, designated by the Banking and Financial Conciliator (representative association for intermediaries);
• prof.ssa Carmela Robustella, effective member of the Bari Panel, designated by Confindustria in agreement with Confcommercio, Confagricoltura and Confartigianato.

In the event of the absence, abstention or impediment of the Chair of the Coordinating Panel, the relative functions are carried out by the more senior of the two Chairs who are also part of the Panel. In the event of the absence, abstention or impediment of the other members, the relative functions are carried out by the alternate members.